Stories

Every piece the department has published, searchable down to the body text. Filter by category or look for a term.

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15 stories

Headline4 min

Bigge stands up the Department of AI Engineering

The department is live, the build queue is open, and the team is already working. Here is what AI Engineering owns, how it works with Innovation, and how to send us something.

Keenan Chiasson

Letter from the Director7 min

The Real World Always Wins

What twenty-five discovery sessions, my time building Field Service, and a few months inside Bigge taught me about where AI Engineering can actually make a difference.

Keenan Chiasson

Heavy Lifters2 min

Heavy Lifters: the people putting AI to work

One usage metric a month, the people leading it in alphabetical order, and one company-wide number worth watching. This month: interactions across Claude and ChatGPT in the last 30 days.

Keenan Chiasson

AI News4 min

The industry ran the experiment for us

MIT watched more than 300 enterprise AI deployments and 95 percent returned nothing. The reasons are specific, and so is what Bigge does about each one.

Bigge AI Desk

Claude Corner4 min

A record IPO, an invisible watermark, and a price increase that will not happen

A loud month for the vendor half of our stack. Five Anthropic items, filtered as always for what actually touches Bigge.

Bigge AI Desk

GPT Garage4 min

GPT-5.6 splits in two, the free tier gets ads, and two dates to know

OpenAI updates filtered for Bigge, including one rule about which account your work belongs on.

Bigge AI Desk

This Month in Open Source4 min

Open is a license, not a press release

Nvidia shipped a genuinely open model, Meta shipped one that only sounds open, and the case for running models on your own hardware keeps getting easier to make.

Bigge AI Desk

From the Engineer's Desk5 min

From intern to Associate AI Engineer

A summer spent building the WorkPro MCP, and what building against the business taught me that reading about it could not.

James Iorio

On the Board6 min

Four in build, four on deck, and the order is the point

What is building now, what is sequenced behind it and why in that order, and what the kickoff review with leadership added to the list.

Keenan Chiasson

Field Kit3 min

Your first ten minutes with the WorkPro connector

Connect it, ask it something real, and put it on a schedule. Three parts, no training required.

James Iorio

Featured SKILL3 min

Automation Scout

Installed for every Bigge Claude and ChatGPT user. It interviews you about a task you are tired of doing and writes the department's brief for you.

Keenan Chiasson

Employee Spotlight2 min

Zack Ganzell put a time cost on the crane file package

Zack Ganzell submitted the crane file compilation task through Automation Scout with the minutes attached. That is what let it be ranked honestly.

Keenan Chiasson

Tool Showcase5 min

How one Hermes agent turned into a Kubernetes cluster, moved to Azure, got observability dashboards, became way too expensive, and eventually led us back to a little desktop computer serving AI for free.

Keenan Chiasson

Prompt Playbook3 min

What the thread does not say

One prompt that takes a long email chain and returns the facts it contains, who said them, what quietly changed, and the questions nobody has answered yet.

Keenan Chiasson

Employee Spotlight2 min

Tommy Huynh documented the check that stands in front of payroll

Every payroll run starts with a file that has to be right. Tommy Huynh submitted that check through Automation Scout with the frequency, the systems and the manual steps written down.

Keenan Chiasson

Bigge stands up the Department of AI Engineering

The Real World Always Wins

Heavy Lifters: the people putting AI to work

The industry ran the experiment for us

A record IPO, an invisible watermark, and a price increase that will not happen

GPT-5.6 splits in two, the free tier gets ads, and two dates to know

Open is a license, not a press release

From intern to Associate AI Engineer

Four in build, four on deck, and the order is the point

Your first ten minutes with the WorkPro connector

Automation Scout

Zack Ganzell put a time cost on the crane file package

The Mac mini in the corner

What the thread does not say

Tommy Huynh documented the check that stands in front of payroll